Ordered a fig tree and some soil and…
Ordered a fig tree and some soil and the soil was placed ON TOP of the tree leaves, crushing and damaging all of the baby ones
By Ayumi S.
Saturday, November 7, 2026 · Customer reviews of US businesses
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461 reviews
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Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.
The Sill (thesill.com) has 461 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
461 approved reviews, newest moderated first
Ordered a fig tree and some soil and the soil was placed ON TOP of the tree leaves, crushing and damaging all of the baby ones
By Ayumi S.
Half the pottery I purchased *2 of 4* broke during shipment. The ones shipped with the plants were beautifully and securing packaged. They arrived perfectly. The two sent independently were poorly packaged and arrived shattered- I threw them away and quickly got replacements so plants the lived. I was quite surprised how poorly these were packaged. I also ordered 4 stands; only 2 came. Ordered a lemon care kit that never came. The plants are great, though. If the future, I will just order plants and the plants are so great that I would order again despite a poor first experience
By Laurie G.
Overall a great experience! Ordering was made simple because of the zone information. Once I placed the order, excellent communication was provided about tracking and delivery. My DIL was thrilled with her plant. I will definitely order from The Sill again.
By Karen C.
Plants arrived in great condition and very promptly.
By Lauren R.
Long time untill delivery
By Dan Dekel M.
Two expensive plants arrived with broken and shattered pots. One plant was stuffed into the pot with wet paper so that it could not be removed. A 4-year old could have done better. The quality has really slipped. Not using anymore. C King
By Recent B.
Quick delivery. Perfect plant!
By Jane Sikand E.
It was awesome!
By Bianca D.