The plant I ordered arrived healthy…
The plant I ordered arrived healthy ready for planting.
By Linda R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
461 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.
The Sill (thesill.com) has 461 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
461 approved reviews, newest moderated first
The plant I ordered arrived healthy ready for planting.
By Linda R.
Good tree.....
By Tyler G.
Beautiful cactus, delivered on time. Everything was perfect.
By Amber P.
Plant arrived looking great. Very hard to get out of decorative pot. Plant now thriving. The Sill is the best place to order plants. Thank you!
By Patricia H.
My plant arrived unhealthy. I sent an email but wasn't really happy with the response. I think if I'm not happy with the condition of the plant I should be able to return it or be issued a refund. Photos were attached to the original message.
By chrylcx123
Just as the title says - everything was delivered perfectly.
By K A.
Variety of plant options, they plan shipment around weather conditions to ensure the plant is as healthy as it can be going through the mail, I can track shipping, good description of plant care/needs.
By mendi B.
The second pot that was delivered was broken like the first. Fortunately the second pot was less cracked and I was able to fix it, but disappointing. I won't order ceramic pots from Sill in the future due to shipping issues.
By MJC