The Sheet Metal KidReviews of thesheetmetalkid.com

Delivery time was slow

Late shipping it

Item seems sturdy and price was great. That’s where the good bit ends. Item was in stock and website indicated shipment expected within 48 hours. I was never notified of any delay or problem. Contacted SMK one week after order and got no response, tried again fiver or six days later, THIRD attempt two weeks after order was finally answered with a response saying that my shipment would be “bumped up.” It shipped the following day and arrived as expected. Packed in badly damaged box with no packing material. Thankfully, it is sturdy, some deformation during shipping can be corrected. Bottom line: Buyer beware. Products and prices are good, but if you need it in a hurry/on time or want good communication about problems and delays, this may not be the store for you.

They had the best price I could find and the items seem to be good quality. Free shipping gets you the cheapest box with everything piled in together. I didn't get a reply through their chatbot, customer service email, or their phone number. After a month, I threatened to cancel the charge on my credit card and finally got a reply, asking if I still wanted the items. Then they shipped out soon after that. I would have been fine with the wait, if I had just been able to talk to someone and been told that it would take 6 weeks.

Part was late. It took a week to get a response from customer support regarding shipping. Frustrating customer support. However, the craftsmanship & quality of the part was excellent.

My parts were stuffed into a box too small and one part was bent up pretty bad. I was able to fix it and use the part so only 3 stars.

Placing the order was easy and pricing was reasonable. Items finally arrived in good condition. My only minor concern was that a couple of weeks after the order, I emailed to check status of the order. No response was received for quite a few days, and then notice of shipment was finally sent.