The Sheet Metal KidReviews of thesheetmetalkid.com

Terrible customers service. Called and emailed and never received any word in response. It was over a month and I had no way to tells when and if the items I ordered was going to be received. I finally had to go through my bank and cancel the order. My bank reimbursed me the money. I’m not sure if my bank ever received their money back. Again, terrible service if you go to his personal website. Prior to this, I have ordered from him through Amazon and did receive my order in a normal fashion.

First time I bought from them and now that I have and found them to be honest, I will be buying again. Pricing was good and shipped fast.

Scumbag company! Took our money but never shipped the order. No any response to phone calls or emails. Credit company not able to make charge back as they can do so only during first month. We have been waiting for 4 months now.

Never got my product. Same as everyone else. Feels like this company is a scam.

Placed an order on May 1st 2024. It is now 9 weeks later and no response to e-mails, call messages or chats. Took my money instantly, then no response. I had originally ordered a single item and the service was slow, but I received the item ordered and the quality was good. The second order is another story. Late, and no follow up or even an eta. I did notice the Sheet Metal Kid had time to post a YouTube Video on his channel since my order. Good information, Nice. This is my fault. I should have read the reviews. The BBB (Better Business Bureau) reviews are a real eye opener. Remember to look for reviews on Google or else ware before ordering on-line. Still hoping I get my order. Would love to post a positive follow-up, good quality, poor communication or something like that. Otherwise, I will be looking to send my complaint to the appropriate folks in Oregon.

the order took 132 days to fulfill. After 90 days of trying to contact Sheet Metal Kid to find out where my order was, to which I had no reply's, I requested that the order be cancelled and the monies refunded. The service was diabolical, I definitely will not refer Sheet Metal Kid to my HVAC contractor buddies...

Should have just ordered from Home Depot. Took 6 weeks for the part to arrive, and the quality wasn't any better than the Home Depot duct wye. Had to call in 30+ times with only 1 answered call. I was planning to cancel my order the day I called in about 8 times in a row when the status finally switched to "shipped".

Hands down best quality beyond all the big manufacturers - I ordered Wyes from 3 major supply shops all were built with poor welds, wavy bends and not even actual circles in many cases. This place is simply beyond any level of quality I have seen for the price. He uses rivets instead of welds and they honestly hold far better and cleaner,