TherapyNotes, LLCReviews of therapynotes.com

I love Therapy notes. They are easy to get ahold of. They answer questions and help me with such expertise. They are always professional and knowledgeable. Would definitely recommend.

Therapy Notes customer service is always so helpful! Heather was able to answer my question promptly today. I appreciate that they service their customers on Sunday.

When someone asks me about what EHR software I recommend I always say Therapy Notes. I cannot begin to tell you the ease of setting up and use of this software. I have been setting up individual behavioral health practices and I can not say enough, the most important thing is being able to get your questions answered quickly. Therapy Notes customer service is the best there is. They are always quick to respond to an email or call. All questions and concerns are answered quickly and in the utmost professional manager. They are always courteous and never intimidating which is a huge bonus. Again I totally recommend Therapy Notes!

I had a problem with a claim submitted that was rejected prior to making it to the payer. Ariel with Therapy Notes was able to resolve my initial problem within 10 minutes and taught me how to correctly enter a dependent child. She was very knowledgeable, professional and courteous during our interaction! I love Therapy Notes and the support team!

Therapy Notes is an excellent EHR platform. The "To Do List" is so valuable in helping me know what is needed to complete tasks. Writing notes is simplified w/ the treatment plan progress included in format of notes. Helpful, quick, and informative staff, always available to assist me with any questions. Great monthly pricing for services. I highly recommend.

TherapyNotes is really intuitive and easy to learn. It has great built-in reminder features to make it simple to use from a clinical perspective. I particularly love how the treatment objectives auto-populate into progress notes to keep you on track with monitoring and updating those. It's also really functional from an administrative and billing user perspective. I run a group practice and am really happy with TherapyNotes - I especially love the prompt and thorough customer service - it really sets them apart. I also love how often TherapyNotes is updated and really appears to take feedback and suggestions from users to heart. I am super impressed with this company!

TherapyNotes is absolutely FANTASTIC!!! I can't say enough good about it. It's user friendly, even for those who struggle with technology. It's simple, effective, time saving, and extremely affordable! What I've been most impressed with though, is the support staff. Anytime I have a question or concern, I call an easy to find number and within minutes am talking to a real person! Every single time I've called I've received an answer to my question or concern. Not only that, but the staff is ALWAYS friendly and helpful. They even send a summary email after every phone call, which makes my life so much easier! I've never waited on hold for longer than a few minutes too. I highly recommend TherapyNotes! Out of all the systems I've used, it's definitely my favorite.

Therapy Notes is simply an essential product for us. I can't imagine a more useful program, and the customer service is consistently outstanding. They have been clear, considerate and helpful with every single question or contact. As we are now moving out of a group into a private practice, we are relying on their practical guidance step by step. What can we say? Look no further. This is the mental health office holy grail.