Easy to navigate!
Easy to navigate!
By Yolonda M.
Response from TherapyNotes, LLC· Dec 10, 2021
Yolonda - Thank you for your review!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Easy to navigate!
By Yolonda M.
Response from TherapyNotes, LLC· Dec 10, 2021
Yolonda - Thank you for your review!
The customer service of TherapyNotes has always been top notch as far as them being polite as well as helping you navigate the problem you called them about. I have spoken with other customer service reps from other software vendors and they come across as rude and put off that they are being contacted for help. NOT TherapyNotes!! You can tell they are there for you and want your business!
By Keisha T.
Response from TherapyNotes, LLC· Dec 10, 2021
Keisha - Wow! We really appreciate your kind words for our Success Team! Thank you so much!
Courtney's support at TherapyNotes is outstanding in terms of expertise and offering a pleasant interaction.
By Michael K.
Response from TherapyNotes, LLC· Dec 10, 2021
Michael - We really appreciate your review! We think Courtney is awesome too!
I love working with TherapyNotes staff. TherapyNotes staff is very knowledgeable and pleasant each and every time I call no matter how many times I call a day they never make me feel like I am a bother. They very personable and human, they laugh with you and make the process so easy and always always helpful no matter what the problem is, they are always helping you figure it out. I can go on and on about the company and their staff but I think I have expressed how great they are and recommend them to every company that needs this kind of service. They are continue to add on to their services they offer which makes it so much easier than having to go multiple places. They are a one stop shop for all your needs. God bless and have a blessed holiday season to the whole staff at TherapyNotes.
By Sherry W.
Response from TherapyNotes, LLC· Dec 10, 2021
Sherry- Thank you so much for your kind words! We really appreciate you!
I continue to be impressed by how responsive TherapyNotes is to my requests for assistance. I'm a pleased client!
By Erin N.
Response from TherapyNotes, LLC· Dec 10, 2021
Erin - Thank you for your review!
TN as an EHR works seamlessly. Their HELP pages are clear and easy to find. When I've had to call CS for further clarification, its quick and always a REAL person. They are kind and very helpful. I highly recommend TN.
By Mary B.
Response from TherapyNotes, LLC· Dec 10, 2021
Mary - We really appreciate your honest review! Thank you!
Customer support is always very helpful, fast, knowledgable and friendly! As a therapist new in practice and dealing with insurance, it has been essential to have the TherapyNotes team on call for all my newbie questions!
By Heather J.
Response from TherapyNotes, LLC· Dec 10, 2021
Heather - We really appreciate your review! Thank you!
The support team at TherapyNotes are AWESOME! They are always so helpful no matter how many times you call them. They are knowledgeable and pleasant and one day I will figure out that I have to click on the "EDIT" button first. LOL Thanks TherapyNotes for all your support. Yolande Glazier
By Yolande G.
Response from TherapyNotes, LLC· Dec 10, 2021
Yolanda - Thanks for your candid review! We are so happy to hear that you are loving TherapyNotes!