Good at troubleshooting
Good at troubleshooting. Get back quickly with concerns.
By Tara M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,113 approved reviews, newest moderated first
Good at troubleshooting. Get back quickly with concerns.
By Tara M.
The rep-from TherapyNotes-was attentive and helpful when addressing my inquiry. The rep sent me a detailed email that reflected the content of our discussion. She demonstrated strong professionalism.
By Ramon Diaz, MA, LPC, NCC, C.
Always terrific support and a great product. Highly recommended
By Mark
The customer service is prompt, proficient, professional AND personal, a refreshing collaboration I remain grateful for!
By Chris K.
Was in a pinch and Alex helped me out immensely! Thank you again for all your patience and help!
By Loriana P.
Jill was incredibly kind, patient, and knowledgeable!
By Zak S.
Jules was wonderful in helping me and she was quick. Great customer service.
By Ita D.
My support experience was excellent! I called customer support for help with a very unique problem and the representative I spoke with quickly understood the issue and developed and walked me through implementing a solution that addressed everything I needed - I learned a lot I didn't know about the platform from that conversation too. Then, she sent a follow up email reviewing everything we'd discussed, plus more information that answered questions I didn't even know I had yet. I have always had a wonderful experience when I have called for help and this was no different - as always, Therapy Notes customer support went above and beyond.
By Chris H.