TherapyNotes, LLCReviews of therapynotes.com

Customer support rep was available within 3 minutes. She was polite and knowledgeable, helping me address more than one question I faced.

Always responsive, efficient, and effective live human customer service for an already easy-to-use and highly effective platform that is constantly improved and updated. User feedback is consistently incorporated into enhancements and updates.

Great customer service! Lots of functionality, but still working on their client portal and data tracking functionality. Gold standard for small and mid-size practices, but once you get over 30 clinicians they lack some functions that you will need to add-on elsewhere. However, their personal communication and willingness to hear feedback regarding new products/suggestions is a big plus. In addition, their AI note-writing support is a great addition.

Exceptional communication in the moment. Supportive words that helped in the moment. A caring heart!

My support member Danielle was so patient and kind. Very knowledgeable on all the questions I had (I had a lot over two calls) the system itself seems excellent, all encompassing and truly the easiest to navigate out of all the systems I’ve used over 17 years in practice. Also wonderful you have one person helping you throughout the journey as opposed to different people each time. I whole heartedly recommend TherapyNotes to clinicians, novice and veteran.

I love Therapy Notes! It is very user friendly & their representatives are always happy to help & they send email summaries after each call for easy reference later if needed.

They were absolutely wonderful and incredibly helpful. The therapy notes were thoughtful, clear, and made a real difference. I truly appreciated the care and support they provided. Highly recommend!

I highly recommend Therapy Notes to other professionals, as I have found it to be an invaluable tool in my practice. Since I started using Therapy Notes, my workflow has improved significantly; my notes are now clear and organized. Additionally, their customer service is excellent. There is always a live person available to assist, 24/7, and they are consistently gracious and eager to help.