Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,136 reviews
TherapetMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,136 approved reviews, newest moderated first
I've tried other cat calming diffusers with with no positve results. With Therapet however I noticed a massive change within a week or so, we introduced a new cat around 6 months ago to our resident cat and have had to keep them separate for that time, but now whislt they aren't best friends yet they are tolerant of each other.
By Ian B.
The diffusers did nothing. I apparently have a subscription that I do not remember agreeing to and their website won't allow me to cancel my account or the order. Horrible experience.
By Linda T.
Response from TherapetMD· May 18, 2026
Hello Linda, Thank you for sharing your feedback, and we’re very sorry to hear about your experience. We understand how frustrating it must feel both not seeing the results you hoped for and having difficulty managing your subscription. Recurring orders can occur when a subscription option is selected during checkout, but we sincerely apologize if this was not clear or if you experienced issues trying to cancel through the website. That’s definitely not the experience we want for our customers. Please contact our support team at [email protected] with your order details so we can review your account and assist you further. Best Regards, John of TheraPetMD
Therapet made absolutely no difference to my anxious Boxer & I had 3 on the go. It’s causing me a great deal of stress but the team were excellent extremely helpful& ended up giving me a partial refund. Top customer service but sadly not the product, not for us anyway.
By No1 D.
Great customer service from Therapet MD when I ordered the wrong product.
By Peter C.
Having tried other brands that didn't make any difference, I wasn't sure it was worth trying another but the reviews for TherapetMD were encouraging so I ordered a diffuser. Within two days, I noticed a difference. My cat stopped spraying around the house and seemed calm and relaxed. It's made such a difference and I've just ordered more.
By Nya F.
I was given one before because of the dogs that I Foster and it works beautifully. They don't bark they're much more calmer and they don't have the anxiety that they used to. Excellent product highly recommend it
By Maria
This product caused dry eye in my cat. I emailed the company about the ingrediants. They said they dont use harsh chemicals. They use isoparrafinic which in animal studies can cause dryness of the mucous membranes. Isoparrafinic is also used in paint and industrial chemicals. I have stopped using this product as its clearly harmful to animals.
By Linda D.
Response from TherapetMD· May 18, 2026
Hello Linda, Thank you for sharing your experience, and we’re very sorry to hear about your concerns regarding your cat’s reaction. We completely understand how worrying this must have been for you. The safety and well-being of pets is extremely important to us. Our products are designed to be safe when used as directed, and the ingredients used in the diffuser formulation are commonly utilized in many household and pet-related products. However, just like with any environmental product, individual sensitivities can vary from pet to pet. We appreciate you bringing this to our attention and taking the precaution of discontinuing use while monitoring your cat’s condition. We would also recommend consulting with your veterinarian regarding any health concerns or symptoms your pet may be experiencing. Please feel free to contact our support team at [email protected] so we can review your case further and gather additional information. Best Regards, John of TheraPetMD
It really helps my cat. He was hurt about 10 yrs. ago and was always afraid since, but Therapet is really helping him to come around. It's so nice to have him back almost to his younger self. We never found out who the culprits were. But thanks to Therapet he is doing so much better
By Linda J.
