Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,136 reviews
TherapetMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,136 approved reviews, newest moderated first
I have noticed a decrease in the amount of barking from my dogs. I haven't got all of the plug-ins put in place yet, but just from one there is already a noticeable change in behavior. My dogs don’t go to there usual spot and poo anymore either. They actual let me know now.
By MP
I just ordered this again. Had other dogs before and it worked well. I have 2 now that are stressed so decided to try again for them!
By Sheryl Edwards M.
I have 8 cats and 3 are males so there is a lot of aggression and this products calms them down and no more issues . I have used for a few months
By gwenethgmail.com
It took a couple of months for this to be successful for my cat, however he is a lot calmer now & the loud meowing in the middle of the night has stopped. He is 18 years old.
By Sandy
Easy to order, prices good. No problems with orders.
By Jane S.
Just received! New to the product . I will definitely follow up on my experience. Wonderful customer service & quick response
By Sandra R.
There has been no change in my cats peeing or fighting. I have had 2 of these plugged in for over a week. These are advertised to work within 48hrs.
By JAMES S.
Response from TherapetMD· Oct 22, 2026
Hello James, Thank you so much for sharing your experience, and we’re really sorry to hear the diffuser didn’t meet your expectations. Our formula is designed to support pets struggling with stress or anxiety, which can sometimes show up as peeing indoors, chewing, or barking. But we totally understand that these behaviors can also be caused by things like medical issues, training habits, or even boredom. If anxiety isn’t the main factor, the diffuser may not work as effectively on its own. You're clearly a caring and dedicated pet parent, and we truly admire that! 🐾 It might be worth checking in with a vet or pet behaviorist to help pinpoint the root cause and find the best-fit solution. We're always here if you need more help, tips, or clarification. Please don’t hesitate to reach out! 💬✨ Best Regards, John of TheraPetMD
I didn't even order the product yet but the amount that you're supposed to pay isn't even written out properly it's written with a comma instead of a period so that looks a little sketchy and shady and also it says if your order is over $40 you don't have to pay shipping and my orders $43 before taxes and it's still adding an extra $10 to ship it. So, I tried to find a contact us button there's no contact them so I sent them a message on Instagram and I haven't heard back yet. I mean Straight Out The Gate it just seems a little sketchy to me
By Pharolette
Response from TherapetMD· Oct 22, 2026
Hi Pharolette, Thank you for sharing your concerns with us. I’m truly sorry for the confusion and frustration you experienced while trying to place your order. We understand how unexpected pricing and shipping charges, along with difficulty reaching our team, can make you feel uncertain about proceeding with a purchase. You deserve clear information and timely support, and we sincerely apologize that your experience fell short of that. 💙 I’d really appreciate the opportunity to look into what happened, review the pricing and shipping concerns you raised, and help find a resolution. Unfortunately, I haven’t been able to locate your order using the information available in your Trustpilot review. Could you please email us at [email protected] and include JOHN BRYAN in the subject line so your message can be directed to me personally? I’d like to investigate your concerns and do my very best to assist you. Again, I’m genuinely sorry for the impression this experience has left you with. We appreciate you bringing these issues to our attention, and I hope you’ll give us the opportunity to address your concerns and restore your confidence in us. 💙🐾 Best Regards, John of TheraPetMD
