They answered my question.
They answered my question.
By Christina
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,136 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,136 approved reviews, newest moderated first
They answered my question.
By Christina
Their products are effective, and the company itself is very responsive. When I cancelled a subscription, they acted immediately.
By Tanya L.
I'm very pleased with how well this actually works ☺️
By pattiwelch
I got the wrong diffusers and customer service offered me a partial refund and discount on the correct order. Impressed with the customer service.
By Sharon
You made it easy to order & the instructions were great. Thank you so much!
By Nancy L.
Absolutely love this pet plug in! I can tell after some uses and months go by my cats aggression has lowed
By E
I was skeptical ar first. But with 3 inside only cats I thought id try it. My cats fight WAY less. They snuggle up and clean each other now. Less peeing in the wrong place and zero spraying from the boys. We ran out of this product and I thought id see if it really was working.... oh boy was it ever! They went back to fighting and spraying. Sooo now we wait for our next shipment of this awesome product. I personally think it works far better than Feliway. Try it. You won't be disappointed
By Jazmin W.
It works, but it wasnt as good as i was expecting.
By Benjamin S.
Response from TherapetMD· Oct 20, 2026
Hi Benjamin, Thank you for sharing your honest feedback with us! 💙 We’re glad to hear that you noticed some results, but we’re genuinely sorry the product didn’t meet your expectations as much as you had hoped. Every pet is unique, and their response to calming support can vary. We truly appreciate you giving TheraPet a try, and your feedback helps us understand how we can continue improving our customers’ experience. If there’s anything we can do to support you or if you’d like to share more about your experience, we’d be happy to hear from you. Thank you again for giving us the opportunity to be part of your pet’s journey toward a calmer, happier life. 🐾💙 Best Regards, John of TheraPetMD