Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
317 reviews
The Custom PackagingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Custom Packaging provides best solutions for every packaging needs, we are professional with the brainpower, technology and expertise that you need.
The Custom Packaging (thecustompackaging.com) has 317 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
317 approved reviews, newest moderated first
Very helpful from a first time purchaser of product boxes. We found a great design and Brian was able to quickly incorporate it onto the box. More than happy with what we received.
By Dan E.
Response from The Custom Packaging· Mar 12, 2020
Thanks Dan for the feedback. We are happy the you liked the boxes, we always strive to make our customer happy with our services. We look forward to work with you again.
I’ll be a loyal customer for sure. Chris is great. Responsive, thorough and patient. My boxes are quality and beautiful
By amie
Response from The Custom Packaging· Feb 11, 2020
Thank you Amie. We appreciate your valuable feedback & we look forward to work with you again.
Pretty simple process, quick turnaround, nice boxes, easy to deal with. Thanks
By Mc Rose S.
Response from The Custom Packaging· Feb 11, 2020
Thank you. We appreciate your valuable feedback & we look forward to work with you again.
I love my boxes! Steve was awesome and they will do the design as many times as you need until you are happy. I will definitely recommend them for your box needs.
By Kimberly W.
Response from The Custom Packaging· Feb 6, 2020
Thank you Kimberly. We appreciate your valuable feedback & we look forward to work with you again.
Just received boxes today! Best print quality we've ever used. Fast delivery within 7 days! Definitely ordering for our other product lines.
By Jake B.
Response from The Custom Packaging· Jan 23, 2020
Thank you Jake. We appreciate your valuable feedback & we look forward to work with you again.
We love our boxes. Brian did a great job directing me and our team with design and final box. We're excited to continue working with Custom Packaging.
By Mo V.
Response from The Custom Packaging· Jan 23, 2020
Thank you. We appreciate your valuable feedback & we look forward to work with you again.
Brian Tyler is a great! Excellent service, smart sales representative, thorough and professional!
By Josh F.
Response from The Custom Packaging· Jan 10, 2020
Thank you Josh. We appreciate your valuable feedback & we look forward to work with you again.
Hi Brian, Thanks for your email from earlier today. As it so happened, the parcel with the serum bottle boxes, that your company produced, just arrived. They look pretty fantastic, if I may say so, especially considering all the corrections and changes that your staff put into making them turn out this way. I love how the gold foil pops in all the right places, and how beautifully yet subtly the mudcloth design shows up in the background. I especially love how your team was able to make the letter “H” in the mudcloth part of my logo stand out. My only concern, which you may want to look into, is the glue on the closure seam. It doesn’t seem to want to stick very well and stay closed. I will have to use additional glue to make the boxes sturdy enough for packaging before shipping them off to my clients and customers. Perhaps you might consider in using a stronger glue. One other thing, I must thank you for, and that’s recommending the heavier stock cardboard. It’s the perfect weight and thickness. Again, thanks so very much, to you and your team, and you will be hearing from me again in the New Year. Merry Christmas and Happy New Year! Gail IMG_5766 dot jpg
By Gail
Response from The Custom Packaging· Jan 10, 2020
Thank you Gail. We appreciate your valuable feedback & we look forward to work with you again.
