Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
146 reviews
Box GenieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Box Genie helps brands create unforgettable unboxing experiences with high-quality, custom corrugated packaging. From custom mailer boxes and shipping boxes to product inserts and more, we make packaging that protects, impresses, and delivers.
Box Genie (boxgenie.com) has 146 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
146 approved reviews, newest moderated first
This was my first time working with Box Genie and I was very pleased with how easy and simple it was to design my box. my boxes turned out absolutely beautiful! I am so excited to send them out. I’m already thinking about making a second purchase
By Sophia M.
Good customer service, great transparency.
By Spencer F.
Response from Box Genie· Oct 21, 2026
Hi, Spencer! Thank you so much for your recent order and for the feedback. We're looking forward to creating more custom box projects for you in the future! Thanks again for choosing Box Genie. Thanks, The Box Genie Team
Excellent suggestions and timely respones
By Frank
Response from Box Genie· Oct 16, 2026
Hi, Frank! Thank you so much for the feedback and the 5 stars. We appreciate working with you so far and can't wait to get your insert project into production! Thanks, The Box Genie Team
Lynn is the best! Always goes above and beyond and creates a great customer experience.
By Susan P.
Response from Box Genie· Oct 14, 2026
Hi, Susan! Thank you for the kind review. Lynn and our team have loved working with you over the past few years. We can't wait to get your mailer boxes into production. Thanks again for choosing Box Genie! Thanks, The Box Genie Team
They were very responsive and helpful getting my project going. Everything arrived on time and looks great!
By Donald A.
Response from Box Genie· Oct 9, 2026
Hi, Donald! Thank you for the kind review and the feedback. Our team is always happy to help, and can't wait for your next custom box project. Thanks, The Box Genie Team
Great boxes. They always end up looking good.
By Blackwell
Response from Box Genie· Oct 6, 2026
Hi, again! Thank you for the kind review. We're so happy you chose Box Genie as your partner in packaging. Thanks, The Box Genie Team
First time ordering a mailing box of any kind. They were very responsive and helpful in answering my questions. Getting a sample box helped ensure we were getting the size we needed. The print quality of the final product was perfect!
By Brian L.
Response from Box Genie· Sep 9, 2026
Hi, Brian! Thank you for the kind review. We are so happy to hear about your experience with our customer service team. Our team enjoyed working with you to ensure your final branded boxes turned out just right. Thanks again for choosing Box Genie! Thanks, The Box Genie Team
Marc worked with us creating the best design to fit our products. Final packaging received looks great and will help our products stand out for holiday markets -- Thank you!
By BC Honey H.
Response from Box Genie· Sep 2, 2026
Hi, there! Thank you for the kind review. Marc and the team loved working with you on your custom box project. The design concept you had was so unique and fun! We can't wait to hear feedback from your holiday customers! Thanks, The Box Genie Team
