Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
146 reviews
Box GenieSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Box Genie helps brands create unforgettable unboxing experiences with high-quality, custom corrugated packaging. From custom mailer boxes and shipping boxes to product inserts and more, we make packaging that protects, impresses, and delivers.
Box Genie (boxgenie.com) has 146 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 4 reviews with 4 stars · Clear filters
The ordering process was really great. We had no issues. I will do another survey once the product arrives but I do love how easy you make the process to design the box.
By Amy
Response from Box Genie· Mar 31, 2026
Hi, Amy! Thanks for your review regarding our ordering process. We are glad you found it to be great and appreciate the current feedback. Thanks, The Box Genie Team
Super easy to use, and the boxes came out well!
By Shireen
Response from Box Genie· Dec 8, 2025
Hi, Shireen! Thank you for the kind review of your custom boxes. We'd love to turn your 4-star experience into a 5-star one. Please let your account manager know how we can improve for your next packaging project. Thanks, The Box Genie Team
We initially had some concern with our first print with some boxes maybe shiffing during printing but Box Genie was right on helping us figure out how to get that fixed and make it right.
By CeAnne K.
Response from Box Genie· Sep 4, 2025
Hi, CeAnne! Thank you for leaving an honest review. I connected with your account manager. It sounds like she is working with you and our graphics team to correct this for future orders. Let us know if you need anything else! Thanks, The Box Genie
This company has prompt shipping times and good communication they send boxes out within 2 weeks. I used them for a triangle mailer order and like them very much they can use their graphics team to apply artwork to images promptly if you have no PDF editor and only artwork and they will send a proof to review. Prices are a little high however and their website could have an option to upload artwork and then send a PDF for editing which would make ordering more mobile friendly. Overall not bad however.
By NNN56
