Excellent support from Melissa
Excellent support from Melissa! She responded quickly, addressed all of my needs and did so with a very kind and helpful attitude. 10/10!
By Alex B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Termly (termly.io) has 588 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
588 approved reviews, newest moderated first
Excellent support from Melissa! She responded quickly, addressed all of my needs and did so with a very kind and helpful attitude. 10/10!
By Alex B.
Really helpful customer service
By Adam B.
CS was quick to reply once back in office hours, sorted the issue out quickly, on the first interaction.
By Pedro M.
Straight to the point and kind
By Gwendalynn L.
I don't judge a company solely based on its mishaps, as they tend to occur with every company. Instead, I evaluate them based on how effectively they resolve the issue and how smoothly the process goes from beginning to end. Thanks to the exceptional service provided by a customer service representative named Lesley, I will continue to use Termly.
By ISSIAH
Termly makes the privacy policy and terms of service for my website easy and provides updates for important changes throughout the year. Gives a business owner time to focus on their work and know their website is in compliance. Created my policies in a step-by-step process, including what is required for my industry, and clearly explained to my website visitors and clients.
By Paulina L.
Melissa provide prompt excellent customer service!
By Muffins H.
Lesley helped me solve my problem quickly and was very helpful.
By customer