I had to pay
I had to pay, there was an issue with updating the card details, asked to charge our current card, they charged it and I paid. They were kind, helpful and polite.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Termly (termly.io) has 588 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
588 approved reviews, newest moderated first
I had to pay, there was an issue with updating the card details, asked to charge our current card, they charged it and I paid. They were kind, helpful and polite.
By customer
Easy support via chat with good answers.
By Katherine C.
Melissa is great. Helpful customer support.
By Owen S.
Very helpful and knowledgable!
By Jona
I contacted Termly about me somehow ending up with a yearly contract on top of a monthly one instead of upgrading like I intended, and was helped quickly and friendly. Termly made no hassle to reverse one of the payments. Termly is absolutely worth your trust and their helpdesk is very helpful.
By Pieter
Prompt response
By Cynthia Lozada H.
Lesley L gave me great customer service and was very fast and efficient.
By T.B.
Swift and competent customer service as it should be! Thank you, Leslie L., and the whole support team.
By TK