TermlyReviews of termly.io

Response from Termly· Oct 15, 2026

Hi João,  Thank you so much for sharing this!  It’s wonderful to hear that Crisanto took the time to understand your needs and work with you to find the best possible solution. That kind of proactive, personal approach is exactly what we want our customers to experience. I’ll be sure to pass your feedback along to Crisanto, as I’m sure he’ll appreciate knowing the difference he made. Thank you for choosing Termly! Best Regards,  Shravan,  The Termly Team

Response from Termly· Oct 7, 2026

Hi Fred, Thank you so much for the kind words and the 5-star review! We're really glad our team could take the time to walk through all of your concerns. Privacy compliance can raise a lot of questions, and making sure you feel confident about your setup is exactly what we're here for. We appreciate you recommending Termly to other website owners and businesses. If anything else comes up, we're always happy to help. Best, Raouia,   Termly Support

Response from Termly· Oct 1, 2026

Hi there, Thank you so much for this kind review! We're really glad to hear Termly has helped you stay on top of new privacy laws, and that Rogelyn could help you get the issue sorted, even though it was outside our platform. I'll make sure she sees your shout-out. Thanks for being part of the Termly community! Best regards, Raouia, The Termly Team

Response from Termly· Sep 28, 2026

Hi Alin, You asked one clear question and it took far too long to get a clear answer. You shouldn't have had to chase it across several people, and the Tier 2 case closing without a reply to you was our failure. To answer it now: your subscription has been cancelled and you will not be charged on October 15. If any charge does go through, we'll refund it in full. You were also right about the mismatch. When you removed your second website, its license wasn't taken off your subscription, so your dashboard kept showing two even though we told you one. We've raised this internally so it doesn't happen to other customers. I've sent you the same confirmation by email so you have it in writing. Raouia,  Technical Support,  Termly

Response from Termly· Sep 22, 2026

Hi Kyle,  Thank you so much for your thoughtful review!  We’re delighted to hear that our team was able to understand your specific needs around Meta Pixel and consent management and provide recommendations and resources that were genuinely helpful. We believe great support goes beyond simply answering questions; it’s about understanding the bigger picture and helping customers move forward with confidence.  We truly appreciate your trust in Termly and your recommendation! Best Regards,  Shravan,  The Termly Team

Response from Termly· Sep 18, 2026

Hi John,  Thank you so much for your wonderful feedback!  We’re delighted to hear that Termly has been helpful in getting your online business off the ground and that you’ve found our platform easy to use and customize. We’ll be sure to pass your kind words on to Crisanto. It’s fantastic to hear that he went the extra mile to help you. We truly appreciate you taking the time to share your experience with us! Best Regards,  Shravan, The Termly Team

Response from Termly· Sep 11, 2026

Hi Simone,  Thank you for sharing your feedback, Simone. We’re sorry the partnership did not meet your expectations, and we understand your frustration regarding the disputed referrals. We take affiliate commission concerns seriously and conducted a detailed review with both our affiliate platform provider, Impact, and our internal development team. As a result, we credited every subscription we could verify through the available referral and attribution data. Unfortunately, neither Impact’s tracking data nor our internal records allowed us to confirm that the remaining subscriptions were generated through the required affiliate referral process. We also invited you to provide additional supporting information so we could investigate further, but we did not receive documentation that enabled us to validate those referrals. We recognize that you personally assisted these customers and understand why you expected the subscriptions to be attributed to you. However, to maintain a fair and consistent program for all partners, commissions must be supported by verifiable tracking data. We’re disappointed that we could not reach a resolution that satisfied you. If additional evidence becomes available, we remain open to reviewing it. Best Regards,  Shravan, The Termly Team

Response from Termly· Sep 7, 2026

Hi Chaim,  Thank you so much for the lovely feedback!  It’s great to hear that you found our team kind, professional, and responsive. We really appreciate you taking the time to share your experience. It means a lot to us! Best Regards,  Shravan, The Termly Team.