Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
tempramed.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Protecting medicationsin order to save livesProviding "Last Mile" control and management solutions for all injectable and temperature sensitive pharmaceuticals.
tempramed.com (tempramed.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
282 approved reviews, newest moderated first
The VIVI has made carrying my insulin much easier. I can carry it in my pocket without worrying about overheating. It is convenient to use. I have 2 and rotate on each pen change. Not really required but one less worry. And less worry is good for a diabetic.
By Tim W.
Vivi is very active online and respond to most genuine inquiries. I expressed a concern in the comment section, and someone messaged me to offer a solution.
By Davey N.
I have experienced durability issues. While the product seems well built, it is awkwardly shaped and easily falls from a table or other flat surface it is set down on. My product now comes apart on a regular basis (both at the base level where the pen fits into the insulated section as well as at the cap. 2 of the three units I ordered have this issue. Very disappointing given the price of the product.
By Charles
Response from tempramed.com· Jun 6, 2023
Hi Charles, We are very sorry that you are disappointed with the product. All of our products go through durability tests and last for years. We have tens of thousands of satisfied customers all over the world. The products do come with a warranty and our customer support team would be happy to talk to you in order to resolve the issue to the best of your satisfaction. Please contact us at [email protected] and I am sure that we can ensure your satisfaction.
I came across Tempramed from a Facebook ad and was hesitant to spend the money for something I really didn’t know much about but took a chance and am so glad I did! Living in TX, summers are HOT (110° in the shade). The Vivicap keeps my insulin cool after all day at the pool, lake, kids’ sports…after years of packing ice packs and doing all sorts of things to try to make sure my insulin didn’t spoil while on the go, I finally have a quick and easy solution. A grab-and-go option that fits easily in my purse and actually keeps my insulin cool to the touch without the risk of it freezing, like traditional ice packs! If you’re considering buying one (or two!) do it! As a real user, I can honestly say it’s amazing and worth it!
By Cori
Great website easy to use. Caps came fast and user friendly. I am no longer worried about insulin going bad while out
By Laura S.
i was out with my friend and i did not eat yet and when i got to his house i was able to eat and keep an eye on my sugar
By customer
I couldn't find international shipping and was responded to within 24 hours with the international site. Bought second set when new version came out as they are even easier to use. Never have to question again if my insulin has over heated when travelling to really warm countries or our warm summers when running errands.
By Millermadhousemomma
I purchased the EpiPen device. It’s slim, ease to use and suck an amazing idea to keep this life’s saving medicine safe and at the proper temperature!! I believe in this product so much I became an ambassador for the company!
By Jennifer D.
