Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
273 reviews
TaxSlayer ProSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prepare like a Pro TMTaxSlayer Pro has been a trusted name in tax prep since 1989. Our professional tax software is built by and for tax preparers, and includes everything you need to prepare, file, and transmit your clients' tax returns. TaxSlayer Pro customers enjoy features like the TaxesToGomobile app, integrated bank products, unlimited e-filing, and comprehensive support in both English and Spanish. Your clients depend on you. You depend on Pro.BUY NOWTRY IT FREE
TaxSlayer Pro (taxslayerpro.com) has 273 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
273 approved reviews, newest moderated first
It helped me fix the errors I had a lot. He did a great job.
By AMANDA SANCHEZ O.
Response from TaxSlayer Pro· Apr 3, 2025
Hi Amanda, we are so glad you are a part of the TaxSlayer Pro family! Thanks for a great review.
I like that Taxslayer offer technical support and navigating support. I just wish they more experience and knowledgeable people. Also, when it comes to sharing screen, tech people on the other side often want more control of your computer without asking permission first.
By Raul Alvarez M.
Response from TaxSlayer Pro· Apr 3, 2025
Hi Raul, we appreciate your feedback as we strive to create the best experience possible for all of our customers.
I was feeling totally lost on how to enter information on a return. The first support person was also unsure of the answer. She had another support person call me just to double check. I was very happy to know I had entered the information correctly. Thank You Support staff Great Job
By JANET
Response from TaxSlayer Pro· Apr 3, 2025
Hi Janet, we appreciate your review! We pride ourselves on providing the best service possible to our customers. Thanks for being part of the TaxSlayer Pro family!
Assistant was very patient and thoroughly understood the issue. Waiting to hear back on the final resolution. We have a workaround in the meantime.
By Wilson
Response from TaxSlayer Pro· Apr 3, 2025
Hi Wilson, thanks for your review! We have very skilled customer service experts and are thrilled to know they are providing you with excellent service. Thank you for being a part of the TaxSlayer Pro family!
the program does not do passive v non passive partnerships there is no continuity betwen years. I have to reinput ALL SS.
By roberta Y.
Response from TaxSlayer Pro· Apr 2, 2025
Hi Roberta, we understand your frustration. We appreciate your feedback and will work to address this concern to provide a more seamless experience in the future.
Fast Service
By Dat N.
Response from TaxSlayer Pro· Apr 2, 2025
Hi Dat, thank you for being a TaxSlayer Pro customer! We look forward to seeing you again next season.
All the techs are super friendly, but I had to call 3 times to get the correct answer to my problem. It was a simple new function key on new computers
By Lynette S.
Response from TaxSlayer Pro· Apr 2, 2025
Hi Lynette, we are happy to know that you were able to get your issue sorted out. Thank you for being a member of the TaxSlayer Pro family!
I have used Taxpro for just 2 years and am truly impressed. I seems that a tax preparer established the program making it easy to use. Always sing your praises
By Danie A M.
Response from TaxSlayer Pro· Apr 2, 2025
Hi Danie, we appreciate your review! Thank you for being a loyal TaxSlayer for the past 2 years. We look forward to helping you slay taxes for many years to come!
