System76Reviews of system76.com

Top quality all around, from the component layout, to the case, to the PopLinux install. Very impressed. I had a few issues with NVidia drivers (who doesn’t) and their support team responded quickly, and resolved everything for me. They even followed up a few days later with supporting info. I am very pleased to now be a forever customer of System76

Hardware is awesome.The wait to get this was tough. My biggest issue is that your 2 Linux choices both were based on systemd init . There are many issues with systemd and goes against the true nature of Linux and open source. Like anything where control is consolidated, corruption is made easy. I installed Artix Linux with openrc init and the Cinnamon Desktop.

Pangolin 15 laptop total hardware failure, within four months of purchase. Returned the laptop for repair and cannot get a response from support regarding the status. $2000 down the drain?

Great support, especially considering the computer was out of warranty. Above and beyond.

I love my new Thelio Mira! The ordering process was simple and the computer was assembled and shipped in about 10 business days. Everything worked perfect out of the box. The Nvidia card and drivers were all set up and run with no issues. The hardware is all clean and high quality. This is the best computer I've ever owned.

System 76 has made Pop-Os my one and only op-sys

Wasn't built to the order specs. This is the second time it has happened to me. On a third build, the cable wasn't connected to the extra SSD drive so it wasn't found at boot time.

The computer never arrived UPS claims that someone named "CECE" received it, however there's no one by that name in the house. I made a claim with UPS to no avail. I raised ticket 225275 with System76 support yesterday and still don't have an answer but for the automated response. I have timing issues with this order. Added June 20th: support generated replacement order. After 8 days, machine was not built and ETA seems to be 3 more weeks. The timing issues exploded and noone cared. Support took more than 4 days to reply to multiple messages. I stand by my 1 star rating.