Great customer service
Swirl Wine Shop has thorough and efficient customer service in addition to beautiful products
By Cara E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
785 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Swirl, wine is more than a drink, it's a ritual. Swirl is your one stop destination, where you can find premium wines to enhance everyday moments, at reasonable prices. Our goal is to provide you with premium wine that fits your lifestyle. Whether you prefer a bold red, a crisp white, or a sweet rosé, our selection has something for all tastes. Great for gifting as well!We offer a wide selection of curated bundles at varying price points and bottle counts. We also offer the option to choose your own wines. With dry and sweet wines available, the options are endless, and never any commitment.
Swirl Wine Shop (swirlwineshop.com) has 785 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
785 approved reviews, newest moderated first
Swirl Wine Shop has thorough and efficient customer service in addition to beautiful products
By Cara E.
This will make a great birthday gift for my brother. I will definitely be ordering again.
By Kathy S.
Very nice quality look
By Sharunda R.
Thought the Rabbit wine opener/pour set would be a great gift for my husband. Good box, not so impressive inside. Hoping the quality of opener is ok.
By Sandee S.
Response from Swirl Wine Shop· Jan 3, 2025
Hi Sandee! We're sorry to hear you didn't love your free wine kit. We do have a 100% satisfaction guarantee, so we'd be happy to issue you a refund for shipping or add a credit to your account for future use on wine. Just reach out to us!
Nice selection of wine at a great price from a variety of countries. Transaction was easy and shipping was quick.
By Northern G.
Great price and fast free shipping.
By Robert F.
The package lost.
By Catherine W.
Response from Swirl Wine Shop· Jan 3, 2025
Hi Catherine! I'm sorry FedEx lost your package. It looks like our team has already filed a claim for you which takes about 5-7 business days. As soon as we hear back from FedEx, we can issue a replacement for you.
Rocky start bc it didn’t arrive on time, but finally got someone to sign when I was away on Monday. Wines were perfectly packed and I look forward to tasting one a week. Thank you. Linn H
By Linn H.