Amazing customer service
Amazing customer service when I mistakenly ordered the wrong charger. What a great company.
By No N.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
564 reviews
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SVAKOM UNITED STATES INC. is a manufacturing company which design, research, manufacture and market premium adult toys.
SVAKOM UNITED STATES INC. (svakom.net) has 564 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
564 approved reviews, newest moderated first
Amazing customer service when I mistakenly ordered the wrong charger. What a great company.
By No N.
When I was unsatisfied with the product I had chosen, a representative reached out and took a lot of care and time to help me find a product that would suit my needs at no extra cost. The new one is much better for me, and I really appreciate all the effort the representative (Lily) went to to listen to what would suit me and my needs as a customer. This is a company that cares about their customers enjoyment of their products.
By no public N.
Mine was defective but when I told them they offered to send me a new one! New one just got here today!
By Adam B.
I’m extremely impressed with the quality of the products I’ve received from Svakom.
By Walton S.
Love the little device. Gets the spot and intensifies my orgasms.
By Consumer
Excellent support. Got a product from a retail, the same problem occurred on multiple products I got replaced from the retailer. I didn't want to go back for a Forth time so I contacted the support and got sendt a new product. Didn't expect it at all.
By Simen
10/10 service!!! had an item stop working unexpectedly and they swapped it out for a new one without issue. top notch products in aesthetic and performance.
By Tyler R.
After a product defect the customer service was amazing and a new product has been sent. Really good customer service by Svakom!
By Daan