Great experience with customer service…
Great experience with customer service and the product itself
By Matthew
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
564 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SVAKOM UNITED STATES INC. is a manufacturing company which design, research, manufacture and market premium adult toys.
SVAKOM UNITED STATES INC. (svakom.net) has 564 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
564 approved reviews, newest moderated first
Great experience with customer service and the product itself
By Matthew
My girlfriend first scared then go try it and she love it
By Apoliak
The product works every time and the quality is top notch! When it was dropped and stopped working, Svakom took care of me and sent a replacement. Highly recommend the product and the experience with the company was 5 star.
By Jill B.
After an item was accidentally missing from my order, they quickly and rightly corrected the mistake. Good customer services.
By Jan M.
They have great quality products and also very helpful customer service!
By Никита Ф.
I got a new toy, which was good while it worked but it had a faulty battery but! They have a great warranty and excellent customer service! It got fixed fast and they are sending a new one! 10/10 experience!
By Mie
I have purchased four products from this company so far and have been impressed with every single one. Beyond the high quality, their customer service is excellent; when one item had some issue after a few months of use, they handled the replacement process quickly and professionally. Highly recommended!
By Cynthia
Had a dream leasend encounter with the customer service from SVAKOM. It was a guarantee issue that I had and they handled it quite good! 😊👍🏻
By Florian