SuperLogics makes great computers and …
SuperLogics makes great computers and provides super service! Only reason not 5 stars is initial problem with display. Quick response to repair, so all is good!
By Larry
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
645 reviews
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SuperLogics, Inc is the computing leader you can rely on. We design and assemble a wide range of cost effective, high performance, extremely reliable Intel®-based rack mount and touch panel computers, and other computer related products, and have since 1995.
SuperLogics (superlogics.com) has 645 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
645 approved reviews, newest moderated first
SuperLogics makes great computers and provides super service! Only reason not 5 stars is initial problem with display. Quick response to repair, so all is good!
By Larry
Friendly service. Quick turn around. Met expectations.
By Jason
The oven epoxy (1,200 degrees) came in on time and work like a charm. I got 4 oz ... I could have used 5 ozs. The project, 2 oil drums welded together for a maple syrup evaporator, is no mostly air tight. I should have a great maple syrup season.
By Abbott
The SUPERLOGICS delivery was on time. One component was not up to standards. The Trustpilot terms and conditions are unwieldy and not conducive to trust.
By Mike
The equipment arrived in time and exactly as it was ordered. Ready to install and packaged right for international deliver.
By Rafael R.
Overall, the product was fine. It operated as expected, was clean and built well - except for one element. The rack case assembly was sloppy. The top case seam was not straight and had odd bulges - like it was press-fit together and not everything fit inside - but they made it. I'd order from them again and give them one more shot, but if the quality is the same, never again.
By Snarl G.
Response from SuperLogics· Oct 6, 2017
Thank you for your review. Product quality is our highest priority so the review is important to address. I'll post my email to you here and will update this post when you have a moment to reply. "Dear WK, Thank you for your order. I read your TrustPilot review and am sorry the quality of the 1U case did not meet your expectations. Could I trouble you to email me a photo of the bulges you were referring too? I just looked at this case in our assembly area – there is a metal tab on the top cover that slides under the front housing to keep the cover flush in the front – there is no similar tab in back so we have seen occasional very minor warping/flex in the cover when all the screws are tight – but just in the back. Do you think the cover of your unit may not be installed properly in the front? If the metal slide tab centered in the front is fully visible, that is the issue and it is easy to fix. I appreciate your feedback because product quality is so important to us and our customers, and it my responsibility to make any necessary adjustments and improve the fit and finish. Thanks, Matt"
Systems always work great and their support was helpful in expediting the unit
By Whit
Excellent!!!
By Customer :Contec S.