Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
SUPCASESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
818 approved reviews, newest moderated first
My wife managed to break the clear tempered glass . I sent Supcase a picture of the damage and they immediately sent me a replacement. It is a really good case and well worth the money. Lance
By Lance M.
Response from SUPCASE· Jun 17, 2026
Happy to hear everything was resolved quickly. Thanks for taking the time to share your experience, Lance!
Very good experience. The replacement of a case was quick and easy. No hassle.
By Mr. A.
Response from SUPCASE· Jun 17, 2026
It's always nice when things are simple. We appreciate the kind words.
These are great phone cases and they definitely take a beating.
By Kevin S.
Response from SUPCASE· Jun 17, 2026
We build them tough, and it's always nice to hear they're doing their job. Thanks, Kevin!
My screen cracked and they replaced the case quickly with their warranty program.
By Ron S.
Response from SUPCASE· Jun 17, 2026
We appreciate you taking the time to leave a review. Thanks for the kind words!
The belt loop case broke. I contacted Supcase and sent them a picture and they sent me a new belt case
By customer
Response from SUPCASE· Jun 16, 2026
Happy we could get that sorted out for you. Thanks for your feedback!
Supcase was quick to respond, had my info, and resolved my issue in a single email. At no point did they try and quibble over my issues.
By Customer
Response from SUPCASE· Jun 16, 2026
Thank you for the kind words. We're happy we could help make the process a smooth one.
No questions asked warranty coverage. I explained the problem, sent a pic and a new case was sent!
By RICHARD S.
Response from SUPCASE· Jun 16, 2026
That's exactly how we hope the process feels. Thanks for the kind words!
Very quick efficient customer service.
By Vickie D.
Response from SUPCASE· Jun 16, 2026
We appreciate that. Thank you!
