Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
SUPCASESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
818 approved reviews, newest moderated first
The case is solid and works very well. Looks great! Customer service when I had a question was prompt and efficient.
By Jill W.
Response from SUPCASE· Jun 16, 2026
We're happy to hear everything has been working well for you. Thanks for taking the time to leave a review, Jill!
Super case makes a product that is both sleek in design and visually appealing. The extra thought that went into the magnet on the back, fingerprint magnification on the front and let's not forget the little kickstand on the back for a slightly hands-free operation. I am really happy with this case and the protection that it offers my phone!
By glen C.
Response from SUPCASE· Jun 16, 2026
Sounds like you've put every feature to good use 😄 Thanks for the great feedback, Glen!
I broke my belt clip. I contacted customer service about buying a replacement . It was sent out immediately. Received it in a few days! Excellent , fast customer service! And the case for the iPhone 17 pro max is great too!
By MIKE S.
Response from SUPCASE· Jun 16, 2026
Sounds like everything worked out just as it should. Thanks for the kind words, Mike!
Great customer service after the sale. And great product
By Steve A.
Response from SUPCASE· Jun 15, 2026
That's what we like to hear. Thanks, Steve!
Great customer service Very easy to set the return and replacement. Definitely will continue to use these products
By Julio B.
Response from SUPCASE· Jun 15, 2026
Thanks for sticking with us, Julio. We're happy to have earned your continued trust.
I broke the clip holster for my phone while working around my yard. So I emailed to get a new one, and received a whole new case along with the clip. Definitely wasn't expecting that.. but it was very much appreciated. Will definitely purchase another case in the future!
By Shaun C.
Response from SUPCASE· Jun 15, 2026
Sounds like we caught you by surprise 😄 Thanks for the kind words, Shaun!
Amazing customer service. I applied for warranty and withing 3 hours i got the response. And, within 3 days I got my replacement for my Samsung Galaxy S25 Ultra phone's case.
By Asutoshgiri G.
Response from SUPCASE· Jun 15, 2026
Happy to hear everything was handled smoothly and that you received your replacement quickly. Thanks for the update!
I love supcase, amazing cases. The customer service is excellent. Always quick response. Perfect quality and good price. I've bought many.
By Jesse A.
Response from SUPCASE· Jun 15, 2026
We love hearing from longtime customers like you. Thanks for all the support!
