Sub-Zero, Wolf, and CoveReviews of subzero-wolf.com

Spent a FORTUNE on a full Wolf/Subzero kitchen. We were also considering Bosch. We were sold on Wolf/Subzero because they supposedly have better support, and years down the road you can always get your appliance fixed. Well, 1.5 DAYS after the microwave was installed, it broke. 2.5 MONTHS later, we are still waiting on the "High-end Service" (yeah, right) people to fix the microwave. It takes months for them to get parts in, and another MONTH to schedule an appointment once the part does arrive. We also have a problem with the Subzero freezer door mechanism that needs to be repaired. The freezer is at least functional, but it's been a couple months waiting for that repair as well. Support for Wolf/Subzero SUCKS horribly. If we knew then, what we know now, we would have gone Bosch (and saved several thousands of $).

PURCHASED NEW ZUB-ZERO 24" FREEZER AND INSTALLED IT DEC 2022. THE DEVICE WOULD OCCASIONALLY SOUND LIKE AN AIRPLANE IN FLIGHT. VERY ANNOYING. THE BOX APPLIANCE COMPANY REPAIR MAN WAS DISPATCHED TO SOLVE THE NOISE ISSUE. OVER THE NEXT 2 YEARS THEY REPLACED A FAN, TIGHTENED PANELS AND WERE PLANNING ON REPLACING AN ADDITIONAL FAN THAT THE REPAIRMAN FELT MIGHT BE THE CAUSE OF THE NOISE. UNFORTUNATELY AT THIS POINT SUB-ZERO WASN'T INTERESTED IN FIXING THE PROBLEM AND CALLED THE REPAIRMAN OFF SAYING THIS IS A NORMAL SOUND. SO IF YOU DON'T MIND YOUR FREEZER SOUNDING LIKE AN AIRPLANE PROPELLER FROM TIME TO TIME IT'S A PRETTY NICE FREEZER.

I have used wolf appliances before but never had a free standing stove. Recently completed a kitchen renovation and purchased a wolf 30” gas stove. The main issue is that the venting in the back of the oven vents up not forward which has stained my white quartz back splash. No help whatsoever from the dealership I purchased it from and the ‘recommended’ extension still blows straight up. It’s a definite design flaw as no other ovens ( high end and not) have this. Definitely disappointed and would NOT recommend this stove.

The transitional model of the 30 Wolf induction range is nothing short of a marvel in kitchen technology, representing the pinnacle of culinary innovation. Its sleek, modern design seamlessly integrates into any kitchen decor, elevating the aesthetic appeal while offering unmatched functionality. This induction range is celebrated for its precision cooking capabilities, delivering incredibly even heat distribution that ensures every dish is cooked to perfection. The incredible speed at which it heats up and cools down offers unparalleled control, allowing chefs and home cooks alike to prepare meals with confidence and ease. Moreover, the energy efficiency of the 30 induction range is truly remarkable, reducing electricity consumption without compromising on performance. It's not only an eco-friendly choice but also cost-effective, leading to savings on utility bills. Safety is another area where this induction range excels. It remains cool to the touch, reducing the risk of burns or accidents in the kitchen, making it an ideal choice for families. In terms of maintenance, the Wolf 30 induction range is incredibly user-friendly. Its smooth surface makes cleaning a breeze, with no nooks or crannies for spills to hide in. In every aspect, my Wolf induction range is a testament to flawless engineering and thoughtful design, making it an indispensable tool for anyone who values efficiency, precision, and style in their kitchen.

2024 Wolf 48" Range : large oven door glass shattered rendering oven unusable till door is replaced. How does this even happen??? 2024 Wolf M series wall oven: Self cleaning function is near useless, running now for second time in two days. Wolf customer service recommends hand scrubbing with an oven cleaner... REALLY???

This is an absolutely awful dishwasher. Pieces within the dishwasher keep snapping off, there is awkward spacing between the drawers so loading larger items is impossible, and my dishes come out dirty 30% of the time. Steer clear of this dishwasher!

Cove dishwasher is broken and it is a piece of junk. Do not buy any Wolf product and def NOT Cove dishwasher. Motor is broken and the electronic panel and the parts are on back order! Terrible product

I called subzero Toronto office to send a technician and find out why the ice maker is not producing ice. The technician said the water and air filter needs to be replaced same with the ice maker. I told him, please give quote and we will call them again if we decided to replace the ice maker. Over the weekend, my husband tried to check the ice maker, it is now missing the gear. That gear should be there since before the call, the ice maker is still working. He took it a part so we have no choice but to call them and replace it for $1,279, plus filters and labour $1790.00. This is the cost of a brand new refrigerator already. We called them back to explain why the gear is missing and he's denying it and just ignore our call. BEWARE! THESE REPAIR SERVICE ARE SCAMMING PEOPLE!!!