Secure storage
Excellent service, friendly staff, secure facility, decent pricing!
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
724 reviews
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At Storage King USA Self Storage, we are dedicated to finding new and innovative ways to meet all your storage and space requirements. Our professional & knowledgeable staff, convenient locations, modern facilities, convenient truck rental and competitive pricing are keys to customer satisfaction. We strive to be both sensitive and attentive to your storage needs and work hard to maintain a clean and secure environment for your belongings. At Storage King USA, the customer is always King!
Storage King USA (storagekingusa.com) has 724 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
724 approved reviews, newest moderated first
Excellent service, friendly staff, secure facility, decent pricing!
By customer
The facility on Mid Pine Dr in Fayetteville, NC is the absolute worst. James the Manager is rude and very unprofessional. He acts like he owns this facility. He is costing this company thousands of dollars. Stay far away from this company, as long as James works there!!
By Tena J.
Response from Storage King USA· Dec 14, 2018
Thank you for your feedback. We are very disappointed to see that you are not pleased with your experience at our facility. We will consider this further and reach out to our staff. It is only through feedback such as yours that we can improve upon the services that we provide to our customers.
I only interacted when I was removing my vehicle. Storage King had just purchased this facility.
By customer
I found the facility and staff to be very nice. The place is kept neat and clean and is VERY secure.
By Thomas B.
Storage unit is great! Excellent area. Clean and private. Easy access. 100% satisfied
By Gregory
No problems. Outstanding value!!!
By Paul
Very friendly and helpful!
By Rebecca
Weird for me to say this, but the customer service at this location is hands-down outstanding. I selected the unit because of a groupon code literally just looking for the best deal. Lori, the manager, was super personable and super, super friendly. The pricing is very competitive with other units. I stored household goods here for almost two and a half years. I would absolutely recommend this location to anyone in need of storage units.
By Chris W.