Storage King USAReviews of storagekingusa.com

Excellent customer service, and ease of accessing property with the robotic pods.

They took over robovault in Fort Lauderdale without telling their customers till it was already done, website has changed, I couldn't log in for ages to my account , I'm getting random emails now telling me they are charging me $0 (yes zero) for my storage unit but they ARE going to charge me insurance (I have my own insurance).. . And I supposedly have to sign a new lease etc..??? . I'm very unhappy and may cancel my storage unit. They don't seem to know what they're doing. Robovault was so awesome I loved that team of people ... I am not a fan of this new company storageking or how they treat customers.

Very officiant fast and courteous

Larry is the best! And everyone else that I had encountered there.

Everything was great. I had no trouble whatsoever. However I think the admin fee that is charged to open the account there is ridiculous and is nothing short of theft from the customer. It’s a disgrace and it should be discontinued. If you need that money it should be prorated across the year in the monthly rate.

Great customer service. Wonderful staff!

Mrs. Kelly Steno, is the most helpful person through this entire moving around I've had to do. She explained everything to me to make sure I understood what she was telling me about my storage unit and the facility. It is a great pleasure meeting her to store my stuff at Storage King USA. More places should learn from her.

So far everything is great!