storage.comReviews of storage.com

Looking for a temp place to put stuff while selling my house. Convenient location made it easy to find and add things as needed. The only minus was the evidence that mice were present.

Bait and switch rental rate

My unit is not sealed and has mice poop everywhere in the unit and all over my goods.

What I liked was the. Rate good price need place of business but that didn't last long after my second month you almost double the cost of my rent and that's just outrageous I will be moving

The price was $30 more. It did not say it was charging extra for a security box in the storage unit.

When the moving semi truck arrived the driver had difficulty negotiating the uphill driveway because the contractor had not removed the snow and ice. In addition the alleyway was blocked with parked service vehicles which prevented the driver accessing the rental unit. This cost me an additional $350 in fees to the driver because my household items had to be carried much further increasing the time to unload the truck. Finally, my partner mistakenly tried to unlock the unit next to ours and found that the key she had not only unlocked the unit next to ours but ours unit as well. Both lock sets were provided by the storage unit office. I am quite disappointed in the service provided and will be taking this up with the manager at the Parklawn facility in Rockville, MD