The process was efficient and timely.
The process was efficient and timely.
By Patrisha
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
The process was efficient and timely.
By Patrisha
Todo bien, las traducciones al Español no son en ocasiones del todo claras o correctas pero de ahí en fuera todo bien.
By Nestor H.
-Excellent service and very proactive in finding solution and on time feedback.
By eddy A.
The process was thorough and detailed. One issue was that the background check was time-consuming with specific information required of EXACT move in/move out dates for places of residence. Suggestion: Please use month & year only. I would like to suggest: * Give a timeframe... ie. Places lived for past 15 years * Provide for entering only month & year of move in & move out dates. If one has moved several times and rented and purchased, it's very difficult to track exact dates.
By Susan A.
The Sterling customer support representative quickly redirected me to the appropriate personnel to address my issues..
By Olufemi A.
The representative was very informative. However, it's been over a week since my background check was done and still not reported to the company
By Tia P.
Very professional and helpful, thank you Sterling.
By Brandon Van N.
Everything went Smoothly
By Shirley W.