Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
I called the support desk regarding several questions I had about my background check. The professional I spoke with took care to answer every question I had and stayed on the line to help me fill everything out. I believe her name was Jessica. It was very easy and a great experience.
By Sam E.
The telephone operator new exactly what I needed and made it quick.
By Colby
Ez videos and not hard to understand.
By Raymond B.
They have communicated that they are not able to reach my employer from previous job before summitting the Verification to new employee which helped to get updated info and pass to them. Communication was clear and easy to get things done with customer service.
By Shakera J.
I had another background check with another agency that took me four hours, but it was done fast with Sterling.
By Fereidoon N.
It was fast complete and very user friendly. This can be a stressful process, but the clear instructions made it much smoother.
By Manuel D.
Fast response with correct answer. thats all i want
By Adam H.
My experience was great everything went very smoothly.
By Kayleen W.
