Fast and efficient!!!
They took care of everything and the process is quick and painless. When I needed help, there was a fast and efficient response.
By Tracy
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
They took care of everything and the process is quick and painless. When I needed help, there was a fast and efficient response.
By Tracy
the agent on the phone was very knowledgable and resolved my problem very fast.
By Patricia A.
They were very thorough and to the point of what was needed so there were no delay or errors in the process. I felt very safe providing my information and I think the company did a fast and efficient job.
By Meghan
Poor service!!! This company is non efficient at all! I completed a color blindness test on May 2nd and they still have yet to clear me to work because "they have not received the results" upon contacting escreen the results have been available to sterling since may 4th!! No one has been helpful in resolving this issue!!!
By Morgan
it wuz ok and i had time to talk to some one and waiting on a call still
By leonard L.
The person I spoke with was great. She not only answered the question I had, she verified the onboarding tasks that I completed were showing that way in the system as well.
By Tonya S.
Didn't take long to speak with some one on the phone. Rep was knowledgeable and curtious. My problem was resolved promptly. Over all I was pleasantly surprised and satisfied.
By Michael G.
fast and supportive co-ordination ,solving each & every queries
By Dadhich S.