Good communication
Good communication. The only issue I had was it looks like when they were doing my education verification, they didn't use the dates that I had put in my initial report, so they couldn't verify one of my degrees.
By JAMES W.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Good communication. The only issue I had was it looks like when they were doing my education verification, they didn't use the dates that I had put in my initial report, so they couldn't verify one of my degrees.
By JAMES W.
The survey process was easy and brief but I had a question and it was quickly answered when I called the support desk.
By Mike
Great experience and service
By Sebasthian P.
Your very professional
By Jesus M.
This company is very Good I like the way they do there Job .
By Lanita K.
Thank you Sterling team for making the process smoothly. The team replied my questions timely and clearly. I have a great experience with Sterling! Thank you so much.
By SHARMA V.
Fast service and great customer service. The agent was courteous and knowledgeable. Thank you
By Ahmed A.
Very fast response to emails and always helpful.
By Mai V.