Very professional approach to…
Very professional approach to candidate, all checks were on time. Having some difficulty to load information, the agent helped me very fast and efficiently. Thanks Sterling for support.
By Jelena
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Very professional approach to candidate, all checks were on time. Having some difficulty to load information, the agent helped me very fast and efficiently. Thanks Sterling for support.
By Jelena
Easy submission process and quick results!
By Sean M.
The process was generally quick and painless. I did reach out to customer service to see if my drug test results had been received, and customer service was relatively fast and very friendly. However, I would have liked to have received a notification that my drug test results were received so that I wouldn't have had to call customer service in order to find out, even though that wasn't a huge deal.
By Ben S.
Friendly and very helpful staff I am very satisfied with my experience with sterling
By Evon H.
Sterling was easy to use and very helpful throughout the process
By PULLIAM S.
Kindness and patience during the call.
By Erma B.
In my experience, I would say that the process went very well. I had no issues with the way Sterling handled my background screening.
By Iris
Quick and easy tool and great customer service. The team respond quickly
By Simmons D.