Professional and efficient
Sterling was very efficient and answered any questions I had with professionalism.
By Talitha H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Sterling was very efficient and answered any questions I had with professionalism.
By Talitha H.
The greatest experience was the customer service rep. She when above and beyond to help me get my information updated. Wonderful
By Angela T.
Everything was well explained & simple to understand. The communication I had with the agent was perfect. Thank you. A
By M. W.
The online process was easy and everything was not complicated to get through the online background check.
By Sylvia R.
Great! Was able to finally get my test done and am excited for my new employment.
By Jasmine H.
They made my onboarding process easy to understand and when I did have a question They made the answer very clear
By Michael
Worst service. Things keeps getting rejected because “it’s unreadable” when it clearly is readable. The amount of stress they gave me & im worried it might have an impact on my employment start date. They act like I’m applying to work for the government. 0/5. Unhelpful and I wish no company partners with them.
By DAA A.
This place took so long that I lost the opportunity to work for the company that wanted to higher me. It will take them a month and a half for a 7 year background check done. They are no good
By Eric P.