Customer support were very helpful.
Customer support were very helpful.
By chris H.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Customer support were very helpful.
By chris H.
I was given a direct response to the question I explicitly asked, but the underlying issue I had with the checking process which led to the question was not acknowledged or addressed.
By Jennifer
Professional and fast Responsive service
By Shaik S.
Very prompt and helpful representatives! I had a great experience.
By Melissa
The company was easy to work with and easy to contact. They made the process easy to navigate.
By Kimberly S.
I had a doubt while submitting my documents , so called them. They were very prompt and helpful, cleared my doubt with patience. Thank you.
By Jayasheela
was a great help guiding me to where I needed to be and help me complete the process at ease.
By Laureen W.
Quick to respond to any questions and concerns and informative. I have no complaints.
By Matthew J.