Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
2,890 approved reviews, newest moderated first
I bought Hoka shoes for comfort while walking and standing all day at work. They feel great compared to normal shoes, however after putting your Stepprs inside those shoes my feet feel 1000% better. Like walking on clouds. Thank you.
By Customer W.
Reduced foot pain and discomfort in the first three days of use.
By John G.
Almost no Arch support, incorrect advertising, may as well bin them
By Anthony W.
Response from Stepprs· Oct 11, 2025
Hi Anthony, Thank you for your feedback. I’m really sorry to hear you were disappointed with the arch support and felt the insoles didn’t match what was advertised. That’s definitely not how we want anyone to feel after trying Stepprs, and I completely understand your frustration, especially if you were expecting stronger support for your arches. Please reach out to us at [email protected] with your order details and mention “Trustpilot – Anthony” so we can help you with a refund under our 90-day money-back guarantee. We’ll also review your feedback internally to make sure our product descriptions better reflect what customers can expect. – The Stepprs Team
Pretty good for hiking and sporting activities.
By Svchak
Ever since I started wearing my insoles I haven’t had any pain in my legs or ankles. They feel really good on my feet. I have ordered 5 more pairs to put them in all my shoes.
By Joseph L.
Love the support & comfort!
By Susi J.
Really softens the blow of each step on the streets and sidewalks I walk on at least three times weekly.
By Eduardo O.
There was no arch support, very flimsy.
By Debra C.
Response from Stepprs· Oct 11, 2025
Hi Debra, Thank you for your feedback. I’m really sorry to hear the insoles felt flimsy and didn’t give you the arch support you were hoping for. That’s not the experience we want for our customers, especially if you were expecting more structure and stability from Stepprs. Please email us at [email protected] with your order details so we can help you with a refund under our 90-day money-back guarantee. We’ll also make sure your feedback is shared with our product team as we keep improving our design and materials. – The Stepprs Team
