Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,890 reviews
StepprsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
2,890 approved reviews, newest moderated first
I am pleased by the use of the product, but the shipping took more than 2 weeks to Slovakia, Europe. The estimated shipment time was 4-6 days. I was a bit curious that i might have been scammed, but now that I got it (after 16 days), I can finally enjoy the product.
By Samuel Š.
Stepprs has sent my order to the opposite side of the world. No replacement order has been sent. I’ve asked for a refund and they are refusing to do anything about it. It’s been 2 months now. Do not order this product.
By sarah M.
I bought these through an instagram link - what I got is a set of rubbish and poor quality insoles that took over 20 days to come from China and her left me 25£ short ( allegedly discounted from I don’t know how much ) , as I didn’t realise these were also sold on Amazon for a third of the price . But what’s worse is the quality of it , the left sole is plump, the right is flat, giving me a nice imbalance in my walk. I also checked and there is an identical design called Steppers and not Stepprs, so these stepprs seem to be a Chinese copycat of those . But regardless of this , be aware this in my view is shocking bad purchase
By Giovanna P.
They feel like clouds
By Gilberto P.
These insoles have really made a difference to the pain I was feeling and I now can walk with that pain
By joan B.
Bought a product from Stepprs — poor quality and not as advertised. Emailed them 14 days ago, no response. Zero customer support. Very disappointing. Would not recommend
By Mohamed A.
Because there were no Australian sizes on the website i ended up with the wrong size unit. I did send through a complaint and they replaced the units with the correct size for free. We got here in the end. Wearing them for the first time today
By Alan
I've been waiting for over a month for refund request!!!!! I emailed them right after I received them. I keep getting some bot for customer service. I will be request a refund from my bank as this is a scam company!
By Jack
