Very good company with great customer …
Very good company with great customer service
By Steven R.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
299 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for quality refurbished phones systems? Startechtel is a leading supplier of new & refurbished business phone systems.
Startechtel.com (startechtel.com) has 299 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
299 approved reviews, newest moderated first
Very good company with great customer service
By Steven R.
Shipment arrived as expected
By Skip A.
Having an older phone system is a two edged sword, it is paid for and has all the functionality we need, yet finding replacements as equipment ages can be frustrating. These folks have been supplying me with those needed parts for years and they have done so quickly and efficiently at a reasonable price. I know we will have to replace our system eventually. In the meantime it really helps to have their support.
By Jonathan White, D.
I will not buy from them again. I purchased an item that did not work for the type of system that I had and they would not let me return it. I didnt use it and still had the box and shipping materials.
By Renee W.
Response from Startechtel.com· May 4, 2017
We apologize that the unit you purchased did not work with your system. Upon review of your order, we do not have any record of you contacting us for a return. We are unsure who you may have spoken to, however, you may return this item. Our returns department has reached out in order to resolve this issue. Please contact us at 800-564-8045 at your earliest convenience.
good product - fast service !!
By Robert C.
Quick shipping... Would buy from them again!
By JD
Our entire experience with startechtel was perfect I would certainly recommend them to others They left nothing to be desired Peter R
By Peter R.
Startechtel was quick to respond to my order. Shipping was fast.
By Lee B.