Customer service was great!!
Customer service was great!!! My item was on backorder and they shipped it as soon as it was back in inventory. However, I received a different item than I ordered - they resolved the issue quickly.
By Onsite C.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
299 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for quality refurbished phones systems? Startechtel is a leading supplier of new & refurbished business phone systems.
Startechtel.com (startechtel.com) has 299 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
299 approved reviews, newest moderated first
Customer service was great!!! My item was on backorder and they shipped it as soon as it was back in inventory. However, I received a different item than I ordered - they resolved the issue quickly.
By Onsite C.
Great customer service, Betty was awesome. Phones arrived quickly, exactly as ordered! Thank you!!!!!
By Joan T.
The equipment was easy to order and was quickly out the door.
By PAUL A.
Great prices, always have what we need!
By Trisha P.
One of the best suppliers I have worked with for many years. Betty, the sales Representative is very responsive and quick, offers very competitive prices, and always meet promised delivery schedule.
By HYUNGSUK Y.
I ordered a Polycom analong conference room phone - it shipped quickly and arrived in perfect condition. It worked as expected and was exactly what I ordered - I'm very happy with my purchase.
By LauraB
I ordered a phone. It arrived quickly in perfect condition.
By Molly E.
Sparkle loves her new phone!
By Megumi