Shipping time was good
Shipping time was good, but I received a part that was labeled wrong. Still waiting to find out what is going to happen to make it right.
By Carroll T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
532 reviews
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When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
ss396.com (ss396.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
532 approved reviews, newest moderated first
Shipping time was good, but I received a part that was labeled wrong. Still waiting to find out what is going to happen to make it right.
By Carroll T.
Still waiting for the power steering gear box. When it was ordered you/the web said it was in stock and ready to ship. NO communications at all saying it would not be until early April. Ridiculous that you take the funds and not communicate to customers that parts are not available.
By Robert W.
I had been looking for 2spd wiper switch and couldn’t find ANYWHERE! Somehow I came across this page and found the exact one I had even though I have a 64c10 the item fits and works perfect. Had a little mishap but customer service said it would be ok.
By Diego
Great customer service and fast delivery Thank you
By Jacqueline
The floor pans I ordered are advertised as 73-77 El Camino. Much to my surprise they’re 73-77 Chevelle pans, not the correct part. Im very disappointed with my purchase and I will not be recommending your company to anyone.
By Tom P.
timely delivery of my order,
By michael K.
Thanks SS396!
By Auto Metal D.
Arrive in timely manner
By brion H.