quick delivery
quality and quick
By customer
Response from ss396.com· Oct 26, 2026
Quality and speed are what we strive for. We truly appreciate your business!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
532 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
ss396.com (ss396.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
532 approved reviews, newest moderated first
quality and quick
By customer
Response from ss396.com· Oct 26, 2026
Quality and speed are what we strive for. We truly appreciate your business!
It took a while to get here and I did have to do some grinding on brackets that had interference points. But all in all it fits well. Some diagrams would have been nice. Lucky for me, I had another car with an original pump on it to go by.
By Michael E G.
Easy to order and all parts were as stated
By Scott T.
Response from ss396.com· Oct 21, 2026
Thank you for your feedback! We’re happy the ordering process was smooth and the parts met your expectations.
The item I received is not what’s advertised on the website. I’m having problems returning it. I have not received any postal return label.
By Kenny
Response from ss396.com· Oct 20, 2026
We’re sorry the item did not match the website description and that you’re having difficulty with the return. If a return label was generated, it should have been sent by email, but it may have gone to your spam or junk folder. If you still cannot locate it, please call us back so our team can get this resolved for you.
Everything about ss396 is perfect, price, products, fast shipping, and great people to do business with!!!!!! Will always order from them for my projects!!!! Thank you. P.s. would like a XL shirt for the carshows please.
By Richard S.
Had a wonderful experience with 396. I will diffently continue to order from them. Their prices are resonable and the location is close enough I can pick up my orders if need be.
By Buddy
Response from ss396.com· Oct 19, 2026
We appreciate your business and look forward to helping with your next project!
Great service
By deve P.
Response from ss396.com· Oct 19, 2026
Great service is what we strive for. Thank you for choosing us!
SS396 is a trusted supplier for me, and has been for several years now. I can always count on getting the right parts, and getting them fairly quickly. I very much appreciate what they do for the restoration industry.
By Mark M.
Response from ss396.com· Oct 19, 2026
Your continued trust means so much to us! We’re glad you can depend on SS396.com for the correct parts and timely service. Thank you for your loyalty and for recognizing our commitment to the restoration community!