Always a great experience.
Always a great experience.
By Hero Heating and C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
292 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you are a homeowner, a commercial property manager, or an HVAC professional, our product and service quality will leave you dazzled. We guarantee everything we do and everything we sell.Our company is one of the pioneering, as well as the largest, suppliers of ductless mini split and multi split systems in the USA, since 1999. We have been proudly supplying our products in almost every country and region of the world through our chain of established distributorships, long before such ductless split systems have become widely available in North America.All of our products sold here are top quality Cooper&Hunter brand equipment, which is a worldwide registered trademark.SouthMiniSplits.com has been established to offer direct factory level pricing to the general public in North America and US territories, through a user-friendly e-commerce website. Our well trained colleagues in the customer service and technical support departments are at your service for any questions, and are here to provide a fine buying experience for our clients.
southminisplits.com (southminisplits.com) has 292 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
292 approved reviews, newest moderated first
Always a great experience.
By Hero Heating and C.
Great product, fantastic price and punctual delivery
By Frank F.
I was expecting the shipment a little more secure. The inside zone head came in a different box..fed ex was not gentle with the boxes even though that’s not your fault package should be packed better to prevent any issues with the items. Had bought many Minisplit from different sellers first one that came like that.
By Jessica M.
Response from southminisplits.com· Jun 26, 2025
Hello Jessica, Thank you for your feedback. We're truly sorry to hear that your order didn’t arrive as securely packaged as expected. We always aim to ensure our products are well-protected during transit and apologize for the shipment experience. While third party carriers manage the shipment process, we absolutely take responsibility to ensure they’re packed to withstand those challenges. Thank you again for bringing this to our attention. We value your business and appreciate the feedback given. Best regards, The South Mini Splits Team
Great price customer service and extremely quick delivery!
By Jonathan N.
Excellent service, quick delivery. Top seller would buy again from anytime!
By AJ
quick and easy
By DanH
The sales rep I spoke and texted with was very kind and helpful. We were doing a semi-big order (7 units) for our house and he was able to help bring the cost down a bit and provide useful information about the systems.
By K. O.
Great company Easy to communicate with Freight always on time
By Kevin W.