Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 112 reviews with 4 stars · Clear filters
I like the app but have not had much chance to explore. I appreciate the ability to see my Therapist remotely, again through this forum.
By Katherine L.
Response from SonderMind· Feb 9, 2026
Hi Katherine, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Ease of access ; very good mental health care provider.
By Daryl
Response from SonderMind· Feb 6, 2026
Hi Daryl, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Counselor is great for giving practical advice on how to deal with my addiction problems and how to behaviorally deal with things that would make drinking easier. I would like to delve meore into why I drink from my past and understand the deeper family issues and dynamics that lead to my alcoholism.
By Joel P.
Response from SonderMind· Jan 27, 2026
Hi Joel, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Feel like my counselor/therapist understands me.
By Jason
Response from SonderMind· Jan 23, 2026
Hi Jason, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My provider listens to what I have to say and tries to give me positive advice and a plan for treatment. Hopefully his efforts will translate well with the VA with regard to my overall mental health and wellbeing. It’s still early in my treatment with my provider but I’m hoping for a good outcome.
By Donnie C.
Response from SonderMind· Jan 19, 2026
Hi Donnie, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist is awesome and using the app is easy to use.
By Allison M.
Response from SonderMind· Jan 19, 2026
Hi Allison, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I always love my appointments with my therapist. I will say I've had to exit out and come back in a lot. I'm not sure if it's her connection or mine. I also wish that I could read from my notes on my phone while meeting with her. I can't navigate away from the app. Loving the ability to meet from anywhere though.
By LisaG
Response from SonderMind· Jan 9, 2026
Hi Lisa, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Provider is familiar with many of my concerns
By K. H.
Response from SonderMind· Jan 9, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
