Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 112 reviews with 4 stars · Clear filters
Justin is always there above and beyond!
By Heather H.
Response from SonderMind· Mar 10, 2026
Hi Heather, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Provider is good and flexible
By Susan W.
Response from SonderMind· Mar 10, 2026
Hi Susan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I am just a mess and I need my memory back so I can go back to work. I am scared. I love my job and I need my job.
By Tisha B.
Response from SonderMind· Mar 2, 2026
Hi Tisha, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My experience so far with SonderMind, brain a revelation, but yet downright terrifying when it comes to certain questions to express and explain overall getting the guidance that I need. So thank you.
By Taje C.
Response from SonderMind· Mar 2, 2026
Hi Taje, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Linda has been great so far. Its the Sondermind experience that needs a little improvement from fluidity between the schedule availability on the app and actual availability,cancelations and rescheduling. The video portal from Sondermind buffers way too much and my Provider and I have to use other means .
By Pettingill
Response from SonderMind· Feb 13, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience! If you have something you would like to address with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
So far, everything is working well, but I need medication to help me with my condition. I forget my appointments, and I need to be reminded on my cellphone. I do not like computers. I keep my phone handy at all times because of doctors. It is minor but important to me. I have a great relationship with her, and she is genuine. Thanks,
By Mary
Response from SonderMind· Feb 9, 2026
Hi Mary, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My Therapist Is great! The actual platform for the video chat is not so great. Very Glitchy in and out.
By Cher S.
Response from SonderMind· Feb 9, 2026
Hi Cher, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Really grateful to have insurance-covered help at a time when I really need it, thank you
By Rachel P.
Response from SonderMind· Feb 9, 2026
Hi Rachel, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
