Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 112 reviews with 4 stars · Clear filters
Getting easier to talk outright with Miranda. Week days pass quickly, the evenings are lonely though. Have not yet entered into any activities outside of the home. Hope to eventually sign up for 1 or 2 bowling leagues & some golf lessons.
By Margaret B.
I think SonderMind should update their no show policy to exclude family emergencies from counting towards their no show policies when it was unavoidable and I did notify the moment I had to deal with the emergency. But my therapist is amazing and no other issue. Would be 5 stars if not that policy.
By Yardley B.
The provider understands my issues and offers avenues to help without question.
By PHILLIP G.
It is not the company, it is the therapist that I am having a good experience with. I will say your follow up is good.
By Alicia G.
SonderMind is a bit too committed to their buggy technology but overall they do a good job of delivering a valuable service
By Alan D.
My therapist has provided helpful advice.
By Donald B.
Response from SonderMind· Mar 23, 2026
Hi Donald, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Offering 6-7 providers initially that met my criteria/concerns. And convenience in scheduling.
By Barbara
Response from SonderMind· Mar 13, 2026
Hi Barbara, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
It helped me realize situations that triggered me and ways to cope with it
By Hoyt
Response from SonderMind· Mar 10, 2026
Hi Hoyt, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
