Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,893 reviews with 5 stars · Clear filters
It was easy to set up, uses my insurance and simple to find a therapist.
By Katherine W.
Response from SonderMind· Jan 26, 2024
We appreciate your feedback! Thanks for taking the time to let us know about your experience. Best, The SonderMind Team
Sondermind allows the use of my insurance while still providing online therapy. I have been thrilled with my therapist and impressed with the stability of the platform. The cost management through insurance is a huge relief!
By Traci
Response from SonderMind· Jan 26, 2024
We really appreciate your feedback! Thanks for taking the time to leave us this review. Best, The SonderMind Team
Dawn is very knowledgeable and easy to talk to
By Jodi W.
Response from SonderMind· Jan 12, 2024
Thanks so much for taking the time to leave us this review, Jodi! We're glad to hear you're connecting with your SonderMind therapist. Best, SonderMind
I searched online and found SonderMind to be the most comprehensive, knowledgeable, and trustworthy organization. I liked the way SonderMind presented information about how the therapy process with them works. Getting to choose your therapist was an interesting (and, in my experience) successful endeavor. Definitely recommend them!
By Karen Phebe B.
Response from SonderMind· Jan 8, 2024
Thank you for taking the time to leave us this review, Karen! We are so happy to hear you found the right therapist with SonderMind.
The first go-round with Sondermind was a bust because I didn't connect with the therapist. I tried it again, and I'm extremely happy that I did! The new therapist and I clicked right away and she makes me feel like I'm speaking to my best friend! She has been a God send and has opened my eyes to alot of situations that I need to address! It's funny that my therapist is probably 25 years younger than I am, but she has such a grasp on life and situations, that this old dog is learning new tricks! Sondermind is AMAZING!
By J S.
Response from SonderMind· Jan 2, 2024
Thanks for dropping us this note! We are so fortunate to work with such caring and dedicated providers. Best, The SonderMind Team
Sondermind is the best working environment a person could ask for. It is also the best client centered organization that I have ever worked for. They encourage client's to take an active role in setting up their own portal in anticipation of receiving counseling care. Clinicians are given excellent training at the outset and frequently during the work life relationship. They care about their clinicians' and mostly they care for the clients' who come to Sondermind for care. At this time of the year it is helpful to identify our blessings and I am grateful for Sondermind. Thank-you for reading my review of this wonderful company. Roberta Roesch LISW-S
By roberta R.
Response from SonderMind· Dec 18, 2023
Wow, thank you for leaving us this wonderful review, Roberta! Likewise - we're grateful for YOU and your dedication to our clients 💗 Happy holidays!
I'm so happy that I found SonderMind. They are caring and focused on me as a whole. I wish that I could have found them sooner. I be so excited about my next session and talking to my therapist. My therapist is the best.
By Stephanie S.
Response from SonderMind· Dec 15, 2023
Thank you for this glowing review, Stephanie! We are so grateful to be part of your mental health care journey. Wishing you all the best!
I am very pleased with them. Easy to make appointments and my therapist is wonderful.
By Sally Radonski C.
Response from SonderMind· Dec 15, 2023
So glad to hear you're connecting with your therapist, Sally! Thanks for dropping us this note.
