Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,893 reviews with 5 stars · Clear filters
Ease of use, ease of communication with counselor, very quick and selective startup process.
By Brian
Response from SonderMind· Sep 27, 2024
Hi Brian, Thank you so much for sharing your experience. Wishing you continued growth and well-being! Best, SonderMind
I was skeptical about getting my mental health providers from an online service. But it's been wonderful! So easy, and I found a prescriber and a therapist that I love! Jacob and Jaya are both wonderful!
By Ganette “Gigi” I.
Response from SonderMind· Sep 27, 2024
Hi Gigi, Thank you for taking the time to share your experience. We’re so glad to hear that you felt supported and cared for by our team. Your well-being is our top priority, and it’s heartwarming to know that we’ve been able to contribute to your journey. Best, SonderMind
I am satisfied so far.
By Dave M.
Response from SonderMind· Sep 27, 2024
Thanks for choosing SonderMind on your mental health journey, Dave! Best, SonderMind
I feel like my time with Jamie is well-spent. I feel like she is relatable and that I do some things right. She is also helping me to understand why I make some decisions and is helping me get to the root cause of my actions. This is going to allow me to focus on healing the root cause and not just treating the symptoms. I am hopeful that this is the start of much healthier relationships with those I love.
By Kaylea K.
Response from SonderMind· Sep 12, 2024
Thank you for your kind words! We’re thrilled to hear that your experience with our providers has been beneficial. It’s our mission to provide a safe space for healing and growth, and we’re honored to be part of your journey.
When I was searching for a therapist, I was looking for someone with a spiritual connection with the Lord. I sought the Lord He heard and He answered. My therapist and I was able to connect instantly. She "Listened" to me and was able to give me some tools to work with from day one. I am so blessed and thankful for my therapist and I look forward to continuing working with her.
By Melody J.
Response from SonderMind· Sep 12, 2024
Thank you so much for sharing your experience! We’re deeply grateful that you found value in your time with us. Our providers are dedicated to providing compassionate care, and it’s wonderful to know that it’s making a difference. Wishing you continued growth and well-being!
The interest my therapist shows in myself and how I live. I feel that's important when we discuss the issues I'm having problems with.
By Sherry K.
Response from SonderMind· Sep 12, 2024
Your positive feedback truly touches us. We’re dedicated to making sure our clients feel heard and supported, and we’re thrilled that you felt that connection. Thank you for allowing us to be part of your journey toward healing!
Michael is down to earth and he is very easy to talk to.i feel very comfortable speaking with him.
By Gary C.
Response from SonderMind· Sep 12, 2024
We’re so grateful for your kind words. It’s inspiring to hear about your positive experience with our therapists. We’re here to support you every step of the way, and we look forward to continuing to be a part of your journey!
My therapist has been a great match. Additionally I appreciate the ease of use of the portal, reminders, and accessibility.
By LivinginVA
Response from SonderMind· Sep 4, 2024
We’re honored that you chose us to support you on your journey! Your kind words mean the world to our team. Thank you for trusting us with your care.
