Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,893 reviews with 5 stars · Clear filters
I am happy to have a therapist who understands me.
By Katina H.
Response from SonderMind· Feb 10, 2025
So happy to hear you have a therapist who gets you, Katina! Wishing you all the best!
My therapist Trish is everything I needed and hoped for. The platform did a good job helping us connect and running the video.
By Teresa W.
Response from SonderMind· Feb 10, 2025
Thank you for this lovely review, Teresa! Wishing you all the best!
Crystal is fab....
By tim P.
Response from SonderMind· Feb 4, 2025
Thank you, Tim!
Excellent care
By Consumer
Response from SonderMind· Feb 4, 2025
Thank you for taking the time to leave this review!
Darrell Adkins is easy to talk to, and he listens to what I am saying. Then he gives easy to understand responses and suggestions.
By Bill
Response from SonderMind· Feb 3, 2025
Thank you, Bill! We are honored to be part of your mental health care journey.
Love both my therapist & psychiatrist. Already feeling better!
By Sandra W.
Response from SonderMind· Feb 3, 2025
Thank you, Sandra! So glad your SonderMind providers are making a positive impact in your life.
I have always handled my own grief, but with my kitten mauled by my nieces dog, I'd had all I could take. Talking with Tracy really gives me a chance to get it out. My family is emotionally close, so the rift is very hard to handle. This program gives me encouragement to write about my day. Asks how I'm doing. Evaluates my feelings about my counselor and my sessions. I think the Covid epidemic made it harder for me to handle my grief and talk therapy does work.
By Catherine B.
Response from SonderMind· Feb 4, 2025
Hey Catherine, we are so sorry to hear about your loss, but so happy to hear that you are working through it with your SonderMind therapist. Wishing you health and healing on your mental health care journey! Best, SonderMind
My therapist is helpful and well-suited to address the issues I'm bringing to the table. The app is frustrating and has lots of issues.
By Alison C.
Response from SonderMind· Jan 22, 2025
Hi Alison, Thank you for your honest feedback! We are always looking for ways to improve, and will pass this information to the appropriate team. Best, SonderMind
